Decision block 01
1. Records covered by this consent
- CTCLoans Terms, Privacy Policy and service disclosures.
- Request confirmations, routing notices or support communications.
- Advertiser, credit-inquiry or privacy notices presented electronically.
- Other records related to the CTCLoans matching service that the law permits to be delivered electronically.
Decision block 02
2. Records not automatically covered
- A participating lender’s loan agreement or lender disclosures unless that partner separately provides them under its consent.
- Recurring electronic payment authorization. Autopay authorization is separate from consent to electronic records.
- Communications from an unrelated third party that operates under its own policies.
Decision block 03
3. Hardware and software
RequirementWhat you need
Device / internetA device with internet access capable of viewing the CTCLoans website and secure partner pages.
BrowserA current browser that supports modern security and document display.
Email / phoneAccess to the email address or phone number used in the request when records or notices are delivered there.
DocumentsAbility to view, download, save or print electronic records; PDF capability may be needed for some partner documents.
Decision block 04
4. Keeping contact information current
If your email or phone changes while a request is active, update it through the process or contact the relevant company. CTCLoans cannot update a lender’s separate account after you leave the matching service.
Decision block 05
5. Withdrawing electronic consent
The live process should provide a practical way to withdraw consent for CTCLoans electronic records when legally available. Withdrawal may prevent CTCLoans from completing a service that depends on electronic delivery. A participating lender may have a separate withdrawal process.
Decision block 06
6. Copies and retention
You should save or print disclosures that matter to your request. CTCLoans should make durable copies available where the live flow requires them and retain consent records according to applicable legal and operational requirements.